Permission denied and missing menu items¶
If you cannot open a page or a sidebar item is missing, your authority may not include that area.
Check your role¶
See User roles and permissions. Common cases:
| Symptom | Likely cause |
|---|---|
| No Sources, Scans, or Reports | Viewer account — only Home and Locations |
| No Zones or Users | Engineer account |
| Redirect to Home when opening a URL | Route guard blocked access |
What to do¶
Ask a System admin or Organization admin to review your user record under Users → authority and zone assignments.